• Microsoft — Microsoft 365 Business Basic (No Teams) and Microsoft 365 Copilot Business

    Combines entry-level web and mobile Office apps, business email (Exchange), OneDrive, and SharePoint with Microsoft 365 Copilot Business AI assistance — without Microsoft Teams included. Suited to SMBs up to 300 users that want AI-powered drafting and summarising alongside lightweight productivity tools, while licensing Teams separately.

  • Microsoft — Microsoft 365 Business Basic and Microsoft 365 Copilot Business

    Combines entry-level web and mobile Office apps, business email (Exchange), OneDrive, SharePoint, and Microsoft Teams with Microsoft 365 Copilot Business AI assistance built in. Suited to SMBs up to 300 users that want AI-powered drafting and summarising alongside lightweight, cloud-based productivity tools.

  • Microsoft — Microsoft 365 Copilot

    Microsoft's flagship AI assistant for enterprise, adding AI-powered drafting, summarising, and analysis grounded in a company's own Microsoft 365 content — across Word, Excel, PowerPoint, Outlook, and Teams — plus access to Copilot Studio for building custom agents. Sold as an add-on to a qualifying Microsoft 365 Enterprise plan.

  • Microsoft — Microsoft 365 Copilot – 3 year

    Microsoft's flagship AI assistant for enterprise, adding AI-powered drafting, summarising, and analysis grounded in a company's own Microsoft 365 content — across Word, Excel, PowerPoint, Outlook, and Teams — plus access to Copilot Studio for building custom agents. Purchased on a 3-year term as an add-on to a qualifying Microsoft 365 Enterprise plan.

  • Microsoft — Microsoft 365 Copilot Business

    A lower-cost edition of Microsoft 365 Copilot built for small and medium businesses (up to 300 seats), adding AI-powered drafting, summarising, and analysis grounded in a company's own Microsoft 365 content — across Word, Excel, PowerPoint, and Teams. Available as an add-on to Business Basic, Standard, or Premium plans, regardless of whether Teams is included.

  • Microsoft — Microsoft 365 Copilot for Service

    An extension of Microsoft 365 Copilot with a role-based agent purpose-built for customer service teams. Brings CRM context — cases, knowledge, and customer history from Dynamics 365 or connected systems like Salesforce and ServiceNow — directly into Outlook and Teams, letting service representatives summarise cases, draft responses, and take action without switching tools.

  • Microsoft — Microsoft Copilot Studio

    A low-code platform for building custom AI agents that connect to Microsoft 365, Azure, and external apps — for internal automations or agents published to external channels like websites and social platforms. Billed via Copilot Credits, either as prepaid capacity packs (25,000 credits for ~$200/month) or pay-as-you-go, on top of the free Copilot Studio user license needed to build and manage agents.